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To satisfy and delight your customer: how to manage for customer value

by Pardee, William J.
Type: materialTypeLabelBookPublisher: New York: Dorset House Publishing, 1996Description: xvi, 262p.; 26cm.ISBN: 9780932633354.Subject(s): Consumer satisfaction | Production management | Customer Value Management | Quality control
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Item type Location Call number Status Date due Barcode
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CSIR-HQRS
366:658.56 N6 (Browse shelf) Available C150

Includes bibliography and index

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