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Who stole my customer?: winning strategies for creating and sustaining customer loyalty

by Thompson, Harvey.
Type: materialTypeLabelBookPublisher: Delhi: Pearson Education, 2004Description: xiv, 210p.; 23cm.ISBN: 9788129708045.Subject(s): Marketing | Customers | Business
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366:658.8 P4 (Browse shelf) Available C170

Includes index

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