| 000 | 00654nam a2200253Ia 4500 | ||
|---|---|---|---|
| 003 | HQRS | ||
| 005 | 20170621044623.0 | ||
| 008 | 150617s2014 xx 000 0 eng d | ||
| 020 | _a9788179920381 | ||
| 040 |
_aHQRS _beng _cHQRS |
||
| 041 | _heng | ||
| 080 | _b366:658.8 P2 | ||
| 100 | _aDuchessi, Peter | ||
| 245 |
_aCrafting customer value: _bthe art and science |
||
| 260 |
_aMumbai: _bJaico Publishing House, _c2002 |
||
| 300 |
_axi, 193p.; _c24cm. |
||
| 500 | _aIncludes index | ||
| 650 | _aCustomers | ||
| 650 | _aMarketing | ||
| 650 | _aCustomer Value Management | ||
| 650 | _aBusiness processes | ||
| 365 | _aINR | ||
| 942 |
_2udc _cBK |
||
| 999 |
_c23632 _d23632 |
||