| 000 | 00641nam a2200241Ia 4500 | ||
|---|---|---|---|
| 003 | HQRS | ||
| 005 | 20170710050116.0 | ||
| 008 | 150617s2014 xx 000 0 eng d | ||
| 020 | _a9788129708045 | ||
| 040 |
_aHQRS _beng _cHQRS |
||
| 041 | _heng | ||
| 080 | _b366:658.8 P4 | ||
| 100 | _aThompson, Harvey | ||
| 245 |
_aWho stole my customer?: _bwinning strategies for creating and sustaining customer loyalty |
||
| 260 |
_bPearson Education, _aDelhi: _c2004 |
||
| 300 |
_axiv, 210p.; _c23cm. |
||
| 500 | _aIncludes index | ||
| 650 | _aMarketing | ||
| 650 | _aCustomers | ||
| 650 | _aBusiness | ||
| 365 | _aINR | ||
| 942 |
_2udc _cBK |
||
| 999 |
_c23656 _d23656 |
||