Griffin, Jill

Customer winback: how to recapture lost customers and keep them loyal - San Francisco: Jossey-Bass, 2001 - xxii, 314p.; 23cm.

Includes index

9780787946678


Marketing
Consumer satisfaction

/ 366:658.8 P1

Search for this title in:

Developed Under CSIR-KnowGate Project in Knowledge Resource Center Copyright @2017