Managing expectations (Record no. 23642)

000 -LEADER
fixed length control field	00631nam a2200241Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field	HQRS
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20170707044621.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	150617s2014 xx 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9780932633279
040 ## - CATALOGING SOURCE
Original cataloging agency	HQRS
Language of cataloging	eng
Transcribing agency	HQRS
041 ## - LANGUAGE CODE
Language code of original and/or intermediate translations of text	eng
080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER
Item number	005 N4
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Karten, Noami
245 ## - TITLE STATEMENT
Title	Managing expectations
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	New York:
Name of publisher, distributor, etc	Dorset House Publishing,
Date of publication, distribution, etc	1994
300 ## - PHYSICAL DESCRIPTION
Extent	xvi, 215p.;
Dimensions	22cm.
500 ## - GENERAL NOTE
General note	Includes bibliographical references and index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Business management

Topical term or geographic name as entry element	Consumer satisfaction

Topical term or geographic name as entry element	Communication
365 ## - TRADE PRICE
Price type code	INR
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Item type	English Book

Holdings
Price effective from	Permanent location	Date last seen	Not for loan	Date acquired	Source of classification or shelving scheme	Koha item type	Barcode	Damaged status	Lost status	Withdrawn status	Current location	Cost, normal purchase price	Full call number
0000-00-00	CSIR-HQRS	2015-09-07		2008-01-30		Contingency	C152				CSIR-HQRS	1296.88	005 N4