Customer satisfaction research management: (Record no. 23650)

000 -LEADER
fixed length control field 00765nam a2200241Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field HQRS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20170710032018.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150617s2014 xx 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788129711342
040 ## - CATALOGING SOURCE
Original cataloging agency HQRS
Language of cataloging eng
Transcribing agency HQRS
041 ## - LANGUAGE CODE
Language code of original and/or intermediate translations of text eng
080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER
Item number 366:658.8 P5
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Allen, Derek R.
245 ## - TITLE STATEMENT
Title Customer satisfaction research management:
Remainder of title a comprehensive guide to integrating customer loyalty and satisfation metrics in management of complex organizations
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Delhi:
Name of publisher, distributor, etc Pearson Education,
Date of publication, distribution, etc 2005
300 ## - PHYSICAL DESCRIPTION
Extent xv, 248p.;
Dimensions 23cm.
500 ## - GENERAL NOTE
General note Includes bibliographical references and index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing
Topical term or geographic name as entry element Consumer satisfaction
Topical term or geographic name as entry element Customer relations
365 ## - TRADE PRICE
Price amount INR
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Item type English Book
Holdings
Price effective from Permanent location Date last seen Not for loan Date acquired Source of classification or shelving scheme Koha item type Barcode Damaged status Lost status Withdrawn status Current location Cost, normal purchase price Full call number
0000-00-00CSIR-HQRS2015-09-07 2008-01-30 ContingencyC162   CSIR-HQRS350.00366:658.8 P5

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