Item type | Location | Call number | Status | Date due | Barcode |
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CSIR-HQRS
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366:658.8 P0 (Browse shelf) | Available | C143 |
366:658.8 N7 Service profit chain: | 366:658.8 N7 Eleventh commandment: | 366:658.8 N8 Measuring customer satisfaction: | 366:658.8 P0 Customer centred enterprise: | 366:658.8 P0 Analysis of customer satisfaction data | 366:658.8 P0 Improving customer satisfaction, loyalty and profit: |
Includes index
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