Item type | Location | Call number | Status | Date due | Barcode |
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Contingency |
CSIR-HQRS
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366:658.8 N3 (Browse shelf) | Available | C148 |
366:658.8:006.35(100)ISO P2 Customer satisfaction measurement simplified: | 366:658.8:331.101.32 P2 Linking customer and employee satisfaction to the bottom line: | 366:658.8(73) N9 Measuring customer satisfaction: | 366:658.8 N3 Creating a customer centred culture: | 366:658.8 N4 Delighting customers: | 366:658.8 N4 Making customer satisfaction happen: |
Includes bibliography and index
Developed Under CSIR-KnowGate Project in Knowledge Resource Center Copyright @2017
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