CSIR HQ catalog › Results of search for 'au:"Vavra, Terry G."'

Home › Search › Your search returned 2 results.

Unhighlight Highlight
	1.	Improving your measurement of customer satisfaction: a guide to creating, conducting, analyzing and reporting customer satisfaction measurement program by Vavra, Terry G. Type: Book; Format: print ; Literary form: not fiction Publisher: New Delhi: Wheeler Publication, 1997Availability: Copies available for loan: CSIR-HQRS [658.8 N7] (1). Actions: Add to cart (remove)
	2.	Customer satisfaction measurement simplified: a step-by-step guide for ISO 9001:2000 certification by Vavra, Terry G. Type: Book; Format: print ; Literary form: not fiction Publisher: Wisconsin: ASQ Quality Press, 2002Availability: Copies available for loan: CSIR-HQRS [366:658.8:006.35(100)ISO P2] (1). Actions: Add to cart (remove)

Powered by