Customer satisfaction measurement simplified: (Record no. 23637)

000 -LEADER
fixed length control field 00758nam a2200241Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field HQRS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20170707042229.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150617s2014 xx 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780873895002
040 ## - CATALOGING SOURCE
Original cataloging agency HQRS
Language of cataloging eng
Transcribing agency HQRS
041 ## - LANGUAGE CODE
Language code of original and/or intermediate translations of text eng
080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER
Item number 366:658.8:006.35(100)ISO P2
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Vavra, Terry G.
245 ## - TITLE STATEMENT
Title Customer satisfaction measurement simplified:
Remainder of title a step-by-step guide for ISO 9001:2000 certification
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Wisconsin:
Name of publisher, distributor, etc ASQ Quality Press,
Date of publication, distribution, etc 2002
300 ## - PHYSICAL DESCRIPTION
Extent xx, 307p.;
Dimensions 23cm.+
Accompanying material 1 CD-ROM
500 ## - GENERAL NOTE
General note Includes index and CD-ROM
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consumer satisfaction
General subdivision Statistical methods
Topical term or geographic name as entry element ISO 9000 Standards
General subdivision Handbooks, manuals, etc.
Topical term or geographic name as entry element Marketing
365 ## - TRADE PRICE
Price type code $
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Item type English Book
Holdings
Price effective from Permanent location Date last seen Not for loan Date acquired Source of classification or shelving scheme Koha item type Barcode Damaged status Lost status Withdrawn status Current location Cost, normal purchase price Full call number
0000-00-00CSIR-HQRS2015-09-07 2008-01-30 ContingencyC147   CSIR-HQRS40.00366:658.8:006.35(100)ISO P2

Search for this title in:

Developed Under CSIR-KnowGate Project in Knowledge Resource Center Copyright @2017