Item type | Location | Call number | Status | Date due | Barcode |
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CSIR-HQRS
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366:658.8 N6 (Browse shelf) | Available | C144 |
366:658.8 N4 Making customer satisfaction happen: | 366:658.8 N4 Delighting customers: | 366:658.8 N5 What customers value most: | 366:658.8 N6 Measuring and managing customer satisfaction going for the gold | 366:658.8 N7 Eleventh commandment: | 366:658.8 N7 Service profit chain: |
Includes index
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