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41. |
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Creating a customer centred culture: leadership in quality, innovation and speed
by Lawton, Robin L.
Type:  Book; Format:
print
; Literary form:
not fiction
Publisher: Wisconsin: ASQ Quality Press, 1993Availability: Copies available for loan: CSIR-HQRS [366:658.8 N3] (1).
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42. |
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To satisfy and delight your customer: how to manage for customer value
by Pardee, William J.
Type: Book; Format:
print
; Literary form:
not fiction
Publisher: New York: Dorset House Publishing, 1996Availability: Copies available for loan: CSIR-HQRS [366:658.56 N6] (1).
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43. |
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कार्य मापन
by गुप्ता, आर.एस.
Type: Book; Format:
print
; Literary form:
not fiction
Publisher: नई दिल्ली: राष्ट्रीय उत्पादकता परिषद, 1984Availability: Copies available for loan: CSIR-HQRS [658.53 M4] (1).
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No cover image available
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44. |
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प्रबंध
by सक्सेना, ए. एन;
सिंह, एम. एन., अनु.
Type: Book; Format:
print
; Literary form:
not fiction
Publisher: नई दिल्ली: राष्ट्रीय उत्पादकता परिषद, 1980Availability: Copies available for loan: CSIR-HQRS [658 M0] (1).
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No cover image available
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45. |
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Principles and practice of management
by Haynes, W.
Type: Book; Format:
print
; Literary form:
not fiction
Publisher: Calcutta: New Central Book, 1981Availability: Copies available for loan: CSIR-HQRS [005.12 M1 ] (1).
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No cover image available
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