CSIR HQ catalog › Results of search for 'au:"Thompson, Harvey"'

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	1.	Customer centred enterprise: how IBM and other world class companies achieve extraordinary results by putting customers by Thompson, Harvey. Type: Book; Format: print ; Literary form: not fiction Publisher: New Delhi: Tata McGraw Hill, 2000Availability: Copies available for loan: CSIR-HQRS [366:658.8 P0] (1). Actions: Add to cart (remove)
	2.	Who stole my customer?: winning strategies for creating and sustaining customer loyalty by Thompson, Harvey. Type: Book; Format: print ; Literary form: not fiction Publisher: Delhi: Pearson Education, 2004Availability: Copies available for loan: CSIR-HQRS [366:658.8 P4] (1). Actions: Add to cart (remove)

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